SHIPPING POLICY
HAIR by Tippi Shorter ships products Monday-Friday. All orders received before 4pm est will be shipped the following business day unless of a legal holiday or warehouse closings. We offer a range of UPS shipping options. All rates are calculated using UPS shipping tables with a small handling fee. Street address is necessary, as orders cannot be delivered to PO Boxes. Each order may have only 1 ship-to address. If you require multiple ship-to addresses, please order separately for each ship-to address. We strive to provide consistent and timely delivery of confirmed orders. However, this is not always possible and we cannot guarantee the timely arrival of your package. All shipping costs shall be borne by you.


RETURN POLICY
All sales are final, but we will exchange any item (excluding 1oz & 2oz products) within 30 days of its purchase. Sorry no refunds. Please be sure of your purchase prior to completing your order. If your package arrives damaged or if you receive an incorrect item, your claim must be received within 5 days from the date you receive your order. Please contact customercare@hairbytippi.com to make your exchange claim. All exchanges must be sent in a prepaid traceable package to the address that will be provided.